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Do you passively or actively listen to others? Here's what project managers need to know about the difference and the value of developing exceptional active listening.
Active listening means focusing on what a speaker is saying to fully understand and retain their message before answering or sharing your thoughts. As a valuable interpersonal communication skill, it ensures you're able to engage in a relevant way and remember specific details without asking for repeated information.
As a project manager, you play a vital role in understanding what's going on around you, and this requires having active listening skills. With exceptional active listening skills, project managers could gain these five benefits.
Active listening allows you to improve your input. By staying focused on what the speaker is saying, you can answer their questions or provide meaningful input clearly. Many people still spend time thinking about what they would like to say and fail to let others finish their thoughts or conversations without being interrupted. This can be highly frustrating and distracting, and it can create additional confusion and frustration, reducing input value by all parties. By actively listening, all participants stand a greater chance of being productive in their computer engineer salary because they can hear and retain key points.
Just as it's important to be heard, it's equally important for others to know they've been heard. This is essential for project managers because stakeholders will have information that's critical to the success of a project. Each project has a project team, customers, vendors, and other stakeholders that bring highly valued skills and knowledge. They will need to communicate with you about what's happening, issues and challenges, conflict, and other matters. Being able to keep stakeholders focused on the project-specific activities and conversations means you will need to be able to actively listen to the many conversations and work with each stakeholder to help them resolve issues and move things along in a positive direction.
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