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Assertions identifying with our future exercises or other future occasions

 Safe Harbor Statement: Statements in this news delivery might be "forward-looking proclamations". Forward-looking explanations incorporate, however are not restricted to, proclamations that express our aims, convictions, assumptions, methodologies, expectations or some other assertions identifying with our future exercises or other future occasions or conditions. These assertions depend on current assumptions, evaluations and projections about our business based, to a limited extent, on suppositions made by the executives.  These assertions are not certifications of future execution and include dangers, vulnerabilities and suspicions that are hard to anticipate. Consequently, real results and results may, and are probably going to, vary substantially based on what is communicated or guage in forward-looking explanations because of various components. Any forward-looking assertions talk just as of the date of this news delivery and iQSTEL Inc. embraces no commitment to refres

China Digital Technical Support Engineer

China Digital Support Engineer role in Richemont's Group IT Digital team is responsible, but is not limited to, support activities related to the Richemont China Digital landscape.

You will handle smooth execution of support tasks by means of coordination, workload and priority management, as well as monitoring support activities (service requests, incidents and operations).

You will handle incoming call, difference between computer science and computer engineering' inquiries, oversee tasks to completion and report their progress to the team lead

You will lead or participate to implementation projects related to support activities.

  • Adapt your communication according to the target audience
  • Ensure the communication has reached and well understood by the target audience
  • Establish relevant communication channel
  • Establish relationship with peers
  • Proactively share Ideas
  • Challenge your peers constructively
  • Work closely with cross-functional teams (Developers, Scrum Masters, Architects...)
  • Take the full ownership in your scope
  • Adopt a common sense and be respectful with your colleagues
  • Focus on objectives
  • Develop a collaborative mind-set
  • Self-Manage your time and activities
  • Continuously train yourself to improve your skills
  • Act as a key player in the group dynamic
  • Develop a customer-oriented mind-set and a culture of trust and transparency
  • Focus on customer satisfaction and quality
  • Regularly review alignment with Product Groups / Shared Services vision
  • Establish yourself as expert in your domain of expertise -> referent for other teams
  • Understand your working environment and build your own networks

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